1. Introduction

This Privacy Policy explains how we collect, use, store, share, and protect personal information of users (“you”, “your”, “user”) who access or use our Platform and services (“Services”).

By accessing or using the Platform, you agree to this Privacy Policy and our Terms & Conditions.

2. Legal Compliance

This Privacy Policy is published in accordance with applicable Indian laws, including:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Information Technology (Intermediary Guidelines) Rules, 2011

3. Definitions

Personal Information means any information that can identify an individual, directly or indirectly.

Sensitive Personal Data or Information (SPDI) includes:

• Passwords
• Financial information (bank, card, payment details)
• Health or medical records
• Biometric data
• Any information received under a lawful contract

Services include the Rebateo website, mobile app, and all communication channels such as email, SMS, WhatsApp, notifications, and customer support.

4. Information We Collect

We may collect the following information when you use our Services:

• Contact details (name, email, phone number)
• Login credentials
• Demographic details (age, gender, date of birth, location)
• Device, browser, IP address, and usage data
• Transaction and affiliate activity data
• Bank or payment details for payouts
• Communications with us (emails, chats, calls, feedback)
• Any other information you voluntarily provide

Providing information is voluntary, but certain Services may not be available without it.

5. How We Use Your Information

We use your information to:

• Provide and operate the Services
• Track transactions and calculate rewards/cashback
• Process payments and withdrawals
• Improve platform functionality and user experience
• Communicate important updates and confirmations
• Send offers, promotions, and newsletters (optional)
• Conduct analytics, research, and fraud prevention
• Comply with legal obligations

We may use anonymized and aggregated data for business and research purposes.

6. Marketing Communications

We may send you:

• Transaction alerts
• Payment confirmations
• Referral and earning updates
• Promotional messages

We do not support spam and take action against misuse.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Track purchases and reward cashback
• Improve performance and user experience
• Serve relevant advertisements

Disabling cookies may prevent cashback tracking and limit platform functionality.

You can manage or delete cookies via your browser settings.

8. Sharing of Information

We do not sell your personal data.

We may share your information only:

• With service providers and partners to deliver Services
• With affiliate retailers for transaction tracking
• With analytics, advertising, and marketing platforms
• With government or legal authorities when required by law
• In case of merger, acquisition, or business transfer

All third parties are required to follow reasonable data protection standards.

9. Data Security

We take reasonable technical, administrative, and physical security measures to protect your information.

However, no system is completely secure. We are not responsible for unauthorized access caused by factors beyond our control, including device compromise or cyber attacks.

You are responsible for keeping your login credentials secure.

10. Data Retention

We retain your information only as long as necessary:

• To provide Services
• To comply with legal and regulatory obligations

Data may be anonymized and retained for analytical purposes.

11. Your Rights

Subject to applicable laws, you may:

• Access and review your personal data
• Request correction or deletion
• Withdraw consent (non-retroactive)
• Opt out of marketing communications

Some data may be retained where legally required.

12. Children’s Privacy

Our Services are not intended for minors. We do not knowingly collect personal data from children.

Parents and guardians are encouraged to supervise online activity.

13. Affiliate Commission Disclaimer

Rebateo is an affiliate intermediary. Commissions are subject to approval by partner retailers.

We are not responsible for commissions declined due to cancellations, returns, policy violations, or tracking issues. Rates and terms may change without notice.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

Significant changes will be notified via the Platform or email. Continued use of the Services constitutes acceptance of the updated policy.